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Privacy Policy

Effective date: November 5, 2026

This Privacy Policy explains how Nanjing Haishengli Technology Co., Ltd. ("HSL Lighting", "we", "us") collects, uses, shares and protects your personal data when you use our website and customer portal at hslclub.com (the "Service"). By using the Service, you acknowledge the practices described in this policy.

1. Who we are

The data controller responsible for your personal data is:

Nanjing Haishengli Technology Co., Ltd. (HSL Lighting)
Nanjing, Jiangsu, China
Privacy contact: [email protected]

2. Scope of this policy

This policy applies to personal data processed through:

  • Our public website pages (company and product information);
  • Our customer portal (quotation, order, invoice and shipment document access);
  • Our contact and inquiry forms, email and messaging communications with you.

3. Personal data we collect

We collect the following categories of personal data:

  • Account and identity data: name, email address, phone number, company name, job title, billing and shipping address, portal login credentials;
  • Transaction data: quotations, orders, invoices, payment status and related commercial records. Full payment card numbers are handled by banks and payment service providers and are not stored by us;
  • Shipping data: delivery address, consignee contact details, carrier and tracking information;
  • Communication data: messages you send us by email, contact forms, messaging apps or the portal, including after-sales and support records;
  • Technical and usage data: IP address, browser type, device information, access times, pages viewed, referring URLs, and cookie identifiers;
  • Data from integrations (if you use them): when you sign in or communicate through connected third-party services (for example social login or messaging platforms), we receive the identifiers and messages needed to provide the service.

4. How and why we use your data

We use personal data for the following purposes and legal bases:

  • To perform our contract with you: preparing quotations, processing and fulfilling orders, arranging shipping, issuing invoices, providing portal access and after-sales service;
  • For our legitimate interests: operating and securing the Service, preventing fraud and abuse, improving our products and service quality, responding to inquiries, and maintaining business records;
  • With your consent: sending marketing or promotional communications (you may withdraw consent at any time);
  • To comply with legal obligations: accounting, tax, customs, product safety and other statutory record-keeping requirements.

5. How we share your data

We do not sell your personal data. We share it only as needed with:

  • Logistics partners and carriers to deliver your orders;
  • Payment institutions and banks to process payments;
  • IT, hosting and communication service providers who help us operate the Service under confidentiality obligations;
  • Professional advisors (accounting, legal, insurance) when necessary;
  • Authorities when disclosure is required by law or to protect our rights and safety.

6. International transfers

We are based in China and our systems are operated from China. Your data may be transferred to and processed in countries other than your own (for example, when we use logistics partners, cloud or communication services, or when fulfilling international orders). When we transfer personal data across borders, we take appropriate measures required by applicable law, including contractual safeguards where necessary.

7. Data retention

We keep personal data for as long as needed to provide the Service and fulfill the purposes described above, including for the duration of our business relationship, and thereafter for the retention periods required by accounting, tax, customs and other applicable laws. When data is no longer needed, we delete or anonymize it.

8. Your rights

Subject to applicable law (including the EU GDPR and the China Personal Information Protection Law), you have the right to:

  • Request access to the personal data we hold about you;
  • Request correction of inaccurate or incomplete data;
  • Request deletion of your data;
  • Request a copy of your data in a portable format;
  • Object to or restrict certain processing, including direct marketing;
  • Withdraw consent where processing is based on consent;
  • Lodge a complaint with a competent data protection authority.

To exercise these rights, contact us at [email protected]. We may need to verify your identity before responding.

9. Cookies

We use cookies and similar technologies that are necessary to operate the website and customer portal (for example, session cookies that keep you signed in and secure the Service). You can block or delete cookies in your browser settings, but some features of the Service may not function properly as a result.

10. Data security

We apply appropriate technical and organizational measures to protect personal data, including access control, encryption of data in transit (TLS), and regular backups. No method of transmission or storage is completely secure, but we work to protect your data against unauthorized access, alteration, disclosure or destruction.

11. Children

The Service is intended for business users and is not directed at children. We do not knowingly collect personal data from children under 14 (or the minimum age required by local law). If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page indicates the latest revision. Material changes will be indicated on this page or communicated through the Service.

13. Contact us

Questions about this Privacy Policy or our data practices:

Nanjing Haishengli Technology Co., Ltd. (HSL Lighting)
Email: [email protected]
Website: https://hslclub.com

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